Terms of Service
The terms that govern your use of the NetEra website, mobile app and services. Last updated June 29, 2026.
These Terms of Service (“Terms”) form an agreement between you and NetEra(“NetEra”). By creating an account or using the NetEra website, mobile application or services (the “Services”), you agree to these Terms. If you do not agree, please do not use the Services.
1. Eligibility & accounts
You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account and must notify us of any unauthorised use.
2. Use of the Services
You agree not to:
- share, resell or sublicense your account or course access;
- copy, record, redistribute or publicly post our course content, labs or materials;
- disrupt, reverse-engineer or attempt to gain unauthorised access to the Services or lab environments;
- use the Services for unlawful purposes or in violation of any applicable law.
3. Courses, labs & enrolment
Course availability, schedules, curricula and lab resources may change. Access to a purchased course or lab is for your personal, non-transferable use for the period stated at enrolment.
4. Fees, payments & refunds
Fees are described at the point of purchase and on our pricing page. Unless required by law or stated otherwise in writing, payments are non-refundable once a program has commenced. Taxes may apply.
5. Intellectual property
All content, trademarks, course materials, software and the NetEra name and logo are owned by NetEra or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable licence to access the Services for your own learning. Third-party vendor names and certifications are the property of their respective owners.
6. Disclaimers
The Services are provided “as is” without warranties of any kind. NetEra does not guarantee specific exam results, certifications or employment outcomes; success depends on your own effort and third-party examination bodies.
7. Limitation of liability
To the maximum extent permitted by law, NetEra shall not be liable for any indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill, arising from your use of the Services. Our total liability shall not exceed the amount you paid for the relevant program.
8. Termination
We may suspend or terminate your access if you breach these Terms. You may stop using the Services and delete your account at any time. Provisions that by their nature should survive termination will survive.
9. Governing law
These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to its conflict-of-law rules, and you agree to the exclusive jurisdiction of the courts located in Islamabad, Pakistan.
10. Changes to these Terms
We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
11. Contact us
NetEra
Office No. 1, Building No. 7, First Floor, Crescent Mall, Phase 6, Bahria Town, Islamabad
Email: info@thenetera.com
Phone: +92 303 500 1263
See also our Privacy Policy.
