NetEra
Managed Services

Enterprise Network Remote Monitoring & Management

Network Remote Monitoring & Management (RMM) leverages robust tools and seasoned experts to proactively monitor and manage your network 24/7 — so it's always performing at its best to support your business.

Overview

Network Remote Monitoring & Management leverages robust tools and seasoned experts to proactively monitor and manage your network 24/7 — easing operational strain, improving procedures and disciplining change control, so your network is always performing at its best to support your business. Our RMM service offers a comprehensive suite of features to help you keep your network running smoothly, securely and reliably.

Highlights

Network Assessment & Solutions

Expert-level network assessments help you choose scalable, up-to-date solutions that fit your budget — covering branch connectivity, LAN and WAN optimization, and wireless networking and security.

Expert 24/7 Monitoring & Management

Our RMM service is staffed by experienced, certified technicians available 24/7 to monitor and manage your network — so your infrastructure is always in good hands, regardless of the hour.

Move, Add or Change Anytime

Unlimited moves, adds and changes to your devices — add, remove or modify without additional fees. Scale your network up or down as needed, without worrying about surprise costs.

Service Release Reviews & Critical Updates

Periodic service release reviews and critical software updates. We review new releases, identify updates that need to be applied and roll them out on your behalf — keeping your network current and secure.

Configuration Audit Tracking

We track every change made to your network configuration and alert you to unauthorized changes — helping you identify and investigate potential security breaches or configuration drift, fast.

Business outcomes

  • Fewer outages and faster restoration
  • Predictable, well-run change management
  • Continuous configuration hygiene across the estate
  • A dedicated partner accountable for your network 24/7

Platforms & technologies

Cisco
Arista
Juniper
HPE
Fortinet